Important commands (Linux)

Ready to copy. Everything with sudo – installer and containers need root.

Install the prerequisite

sudo apt install -y unzip

Without unzip the installer cannot unpack the package.

Install the ticket system

curl -fsSL https://files.smitey.eu/download/get-smitey.sh | sudo bash

Downloads the package and walks you through the questions. Running it again is safe: configuration and data are kept.

Check HTTPS

sudo /opt/smitey/smitey-install check-https

For every HTTPS option. With a public domain, the command tells you whether the certificate is there. If it is missing, it names the reason from the log. The certificate can still arrive minutes after the installation. On your own network it checks the connection with the matching root certificate.

Look up the first login

sudo cat /opt/smitey/SMITEY-credentials.txt

After the first login change the password and delete the file.

Are the containers running?

sudo podman ps

Shows every part of the system with its state.

Follow the log

sudo podman logs -f container-backend-1

Shows live what the backend reports. Stop with Ctrl+C.

Check the supervisor

systemctl status smitey-supervisor

This service keeps the system running and applies updates you trigger inside the application.

Create a support bundle

sudo bash /opt/smitey/install.sh --support-bundle

Collects logs and system state into one zip file. Passwords and keys are removed.

Change the public address

sudo bash /opt/smitey/install.sh --reconfigure

Sets a new domain and restarts, so the certificate is requested for the new name.

Change how SMITEY is reached

sudo bash /opt/smitey/install.sh --change-access

Switches between the five options, for example from HTTP to HTTPS. Enter alone keeps the current option. Your data stays.

Remove it

sudo bash /opt/smitey/install.sh --uninstall

Asks about data and about Podman separately – nothing is deleted without asking.

Backups are handled by /opt/smitey/Backup/TicketSystemBackup (list, backup, restore); the daily backup runs on its own. Details are in /opt/smitey/docs/en/BACKUP-RESTORE.txt.

The screenshots are from version 1.3.1. Nothing on the screens shown changed up to version 1.13.3. The only thing that looks different is the version number at the bottom of the sidebar.